Capabilities Statement

• High reliability consulting and training, including management systems implementation, designed to advance key principles and system concepts among healthcare leaders and the workforce at large.
• Academy training offering professional development and leadership immersion programs that go beyond basic instruction to focus on how each participant can immediately apply high reliability principles in practice.
• SCORE™, an integrated culture survey measuring safety, resiliency, burnout and employee/physician engagement on three levels – organization, department and individual – that includes one million data points and is the largest repository of burnout data. It is statistically validated, a Tier-1 Leapfrog survey and satisfies Magnet requirements.
• Learning and Engagement System (LENS™) (patent pending), a cloud-based visual management platform that provides real-time communication within a care or service area, giving front-line healthcare workers voice, visibility and ownership into issues, documented resolution tracking and celebration of achievements.

SCORE™ and LENS™ are trademarks and exclusive products of Vizient.

Our differentiators

• Valid culture survey/data (SCORE): highly published
• Ability to integrate culture data with clinical and operational outcome data
• Strength of management systems and deployment process
• Electronic visual management boards (LENS)
• Physician thought leaders

Contacts

Katerie Chapman, MHA, Managing Principal
katerie.chapman@vizientinc.com

Allan Frankel, MD, Managing Principal
allan.frankel@vizientinc.com

Elizabeth Mack, MD, MS, Principal
elizabeth.mack@vizientinc.com