Insights

Jon Barlow, vice president, patient activation and consumer innovation at Sg2, a Vizient company, discusses how implementing a digital strategy that engages patients as consumers is the way forward f... read more

To ensure healthcare organizations remain competitive and financially viable, they must begin thinking differently about their growth strategy — grounded in earning customer loyalty. read more

Advantages to testing Direct-to-Employer offerings internally provide healthcare organizations valuable, transferable insights on process, structures, implementation and scalability that will build t... read more

While some health systems have struggled to fully adopt direct-to-employer opportunities, Joe Maher shares insights from those who are finding success. read more

Centers for Medicare & Medicaid Services (CMS) announces multi-state initiative to support primary care practices with varying levels of value-based care experience. read more

Health systems must consider increased investment in care-at-home initiatives to safely speed discharge out of the hospital setting and to limit avoidable admissions. read more

When looking for the best customer loyalty strategy for healthcare organizations, using physician outreach teams and network optimization tools can bring the most success in improving patient leakage... read more

Though the descriptor most assigned to healthcare in 2023 is "challenging," the word that may prove most consequential is "choice." read more

Steve Kennedy offers five questions about start up and operational considerations healthcare organizations should ask before launching their own home infusion and ambulatory infusion suite. read more

An ounce of prevention really is worth a pound of treatment — and that’s exactly why RDs play an important role in the continuum of care. read more